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As well as sharing experiences with our friendly online community, registered members are able to contact our experienced online team. The Centre is staffed during office hours and the online team aim to reply within 24 hours.

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Robyn's Blog: News from Maggie's online centre head

by Robyn

News about the online centre and other cancer related topics
16 March 2016 at 15:12

Cancer support specialists

I am often asked what cancer support specialists at Maggie's do and how they can help. It is surprisingly difficult to put into words exactly what our role is as we work in different ways with individual members to help you to find the support and information  you need.

Cancer support specialists across Maggie’s Centres are always  experienced health professionals.  Sue ‘’susieq” and I are both nurses, others may  have a different background as a radiographer for example , but we all have many years experience of working with people affected by cancer and their families  ( Sue and I did our sums just now and we have over 70 years experience between us)

So how can we help?

We start with what you come to Maggie's with - the story you tell us, and we help you find you way forwards....

We are not here to replace your hospital team – we are here alongside as you face the challenges,  both emotional and practical, that  a diagnosis  of cancer  brings  you, your family and friends

We will listen to your questions, help you to find the answers you need or the words to ask, the  space to express the emotions you are  experiencing and signpost you to support at Maggie’s, your healthcare team ,or other specialist organisations.

There are several different ways that you may come across the cancer support specialists here at Maggie’s Online Centre .  If you read through the conversations you will see we often post replies and you will also see our blog posts .

Much of the work of the cancer support specialists here at Maggie’s Online  is via private messages.  Registered members are able to send us personal messages anytime .  We always reply as soon as we are able - usually within 24 hours ( or the next working day) 

We also facilitate many of the live online individual and group support sessions which are only visible to you if you are a member. 

 Whether you come across us in the blogs, conversations, personal messages or live sessions, You might have questions about tests, treatment or possible side effects, be having difficulty coping with reactions of friends, families and children  or  are perhaps struggling with caring for someone  else with cancer..  You might be concerned about the practical or emotional effects of diagnosis or treatment on your personal relationships or have  difficulty communicating with healthcare  professionals.

Sometimes, just as there can be no question, there is no specific answer. Then we are still here to listen and support you and those around you through a difficult or uncertain time.

You are welcome to contact Sue “susieq” and myself anytime, at any point in your cancer journey whether you have cancer yourself, are worried about cancer or you are supporting a family member or friend.  sometimes we may  contact  you, having read your blog post or profile ,  inviting you to  share a little more with us  about what brought you to Maggie’s and to let you know more about the support Maggie’s has to offer.  

Best wishes

 Robyn

 

 

 

 

 

 

 



Registered Office: Maggie's, The Stables, Western General Hospital, Crewe Road, Edinburgh EH4 2XU   Registered Charity Number: SC024414
The Maggie Keswick Jencks Cancer Caring Centres Trust is a company limited by guarantee   Company Number: SC162451